Privacy Policy

At Maysha Dental Studio, we are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you consent to the data practices described in this policy. Please read this Privacy Policy carefully.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Schedule an appointment
• Register as a patient
• Contact us via phone, email, or website forms
• Subscribe to our newsletter or promotional communications
• Participate in surveys or feedback requests

This information may include:

• Full name
• Contact information (phone number, email address, mailing address)
• Date of birth
• Gender
• Emergency contact information

Medical Information

As a healthcare provider, we collect and maintain medical information necessary for providing quality dental care, including:

• Medical history and current health conditions
• Dental history and treatment records
• Medications and allergies
• Insurance information
• X-rays, photographs, and diagnostic images
• Treatment plans and clinical notes

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Click patterns and navigation paths

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing, maintaining, and improving our dental services
• Scheduling and managing appointments
• Maintaining accurate medical and treatment records
• Processing payments and insurance claims
• Communicating with you about appointments, treatments, and follow-up care
• Sending appointment reminders and health-related information
• Responding to your inquiries and providing customer support
• Complying with legal and regulatory requirements
• Improving our website and user experience
• Sending newsletters and promotional materials (with your consent)

3. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal and medical information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure, encrypted data storage and transmission
• Regular security assessments and updates
• Restricted access to personal information on a need-to-know basis
• Staff training on privacy and security protocols
• Physical security measures at our clinic

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance
• Provide personalized content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal and medical information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your information (subject to legal and medical record retention requirements)
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing of your information for specific purposes
• Portability: Request transfer of your information to another provider
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal and medical information for as long as necessary to provide our services and comply with legal, regulatory, and professional obligations. Medical records are retained in accordance with applicable healthcare laws and regulations, typically for a minimum of 7-10 years after your last visit.

8. Children's Privacy

We provide dental services to patients of all ages, including children. When treating minors, we collect information from parents or legal guardians. We do not knowingly collect personal information from children under 13 through our website without parental consent.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Your Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our services or website.